Our principles | MozOut

Customer first

We start from the problem of whoever comes to us, not from the solution we already have.
We explain things clearly, without jargon.
We only promise what we can deliver.

No red tape

Teams set their own goals and act on them.
We only ask for approval when a decision is hard to undo.
Fewer meetings, more work done.

The teams are much more autonomous and have their own OKR's. Without bureaucracy, unnecessary coordination, everyone is able to make things happen in an efficient way.

Mark KaatsCEO

Results as a team

We push ourselves and our colleagues.
Helping someone who is stuck is part of the job.
Wins belong to the team, and so do mistakes.

Consistently delivering meaningful results is a team sport: driving, interacting and giving value to others while pulling on one's own to achieve the company's goals.

Arlene NicksCFO

Decide with data

We put the numbers on the table and share them on time.
We test our instincts against the facts.
When the data changes, we change our minds.

Bright people and the good environment empower them to move mountains. We dispense with budgets if we present the transparent data at the right time. Smart people make wise decisions.

Kristina BeržanskisCMO

Always learning

We want to understand how things work, not just get them done.
The company pays for training and certifications.
We share what we learn.

Personal evolution is very encouraged what is fantastic and the main feature of being a member of MozOut. We have by default continue to learn how things work rather than just do them.

David KiplingCTO

Own what you do

We finish what we start.
Whoever sees a problem fixes it or hands it to someone who can.
“That’s not my job” does not exist here.

Tell the truth

We give honest feedback, with respect.
We admit mistakes early, while they still cost little.
We explain the reasons behind our decisions.

Quality without shortcuts

We test before we deliver.
Customer data is handled with care.
Quality is measured by what the customer sees.

Speed with care

We decide quickly on what can be undone.
We think calmly about what cannot.
We deliver in small steps.

Growing with the community

We put local people and businesses online.
We support education, culture and sport initiatives.

There are 2 open positions right now

See the role and the requirements, and apply on the job page.

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Principles live in people and in everyday work.

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Do these principles sound like you?

See our open positions and send your application.

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MozOut’s 10 principles