138 results for «invoice» (page 1 of 14)

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

  How to pay your invoice

  All your invoices live in My MozOut, and there are several ways to settle them. Some confirm instantly and activate your service straight away; one requires us to check your…

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

  Why your invoice shows this amount, and the billing calendar

  Two questions reach us nearly every week: why is the first invoice not the price of the plan? and why did I get two invoices at once? Both have the…

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

  Your invoice: billing details, tax and receipts

  Every invoice we issue answers three questions: whose name it is in, what tax was applied, and what proves you have paid. This article shows where each of the three…

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

  Why every service has its own invoice, and how to pay several at once

  Every service has its own cycle and its own date, and each invoice is tied to the services it covers. That is why a plan, a domain and a certificate…

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

  The invoice PDF will not download, opens blank or looks wrong: what to try

  Almost always the problem is the browser or the PDF reader, not the invoice. The invoice is generated by the system, it is the same one that was e-mailed to…

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

  Where to find your services, domains, invoices and tickets in your account

  Once you are signed in to My MozOut the home page shows a summary, but what you are after is nearly always in one of four places in the menu:…

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

  The tax line on my invoice changed or disappeared: what to check and what we can change

  Two similar invoices can carry different tax, or the tax may not show at all. Nearly always the explanation is in the account’s billing details at the moment each invoice…

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

  Credit balance in your account: where it comes from and how it is used on invoices

  Credit is money of yours that stayed on the account, in the account’s currency, and that pays future invoices. It is not a discount or a coupon: it is a…

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

  The amount on my invoice looks wrong: what to check before you write to us

  Almost always the amount is not wrong, it is different from what you expected, and the cause is one of eight things: a first invoice that covers only a few…

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  MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

  I paid twice or paid the wrong invoice: what happens to the money

  Paying twice, or paying the wrong invoice, is not lost money: it is recorded on your account and can be sorted out. What matters is not paying a third time…