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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Transfer a .mz domain from CIUEM: step by step, free of charge

Many Mozambican companies registered their domain directly with CIUEM and, over time, want to move it to a provider that handles everything in one place - domain, hosting and e-mail.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Your site is down: what to check first

The site doesn't open. Before assuming the server is down, these checks tell you which of the four usual causes it is - and three of them you can fix…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to manage sub-accounts

If more than one person in your company needs access to My MozOut - finance, support, a developer - you don't have to share your own login. Create a sub-account…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to contact MozOut

We are reachable through several channels. Picking the right one first time saves you waiting - a technical request sent to sales takes longer to resolve than one that went…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Internal migration: moving sites between plans

Changing plan inside MozOut - from Hospedagem Pro to Plus, say - is far simpler than migrating from another provider. In most cases nothing has to be moved: the site…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

How to reactivate a suspended or terminated plan

A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an invoice goes unpaid for 7 days past its due date,…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

How to transfer a domain to us

Bringing a domain you registered elsewhere over to us. The transfer keeps the time you already paid for - it is added to the new period, not lost. Before you…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

How to upgrade or downgrade your plan

Outgrown your plan - or paying for more than you use? You can change plan yourself from My MozOut, without opening a ticket and without moving the site by hand.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

The affiliate programme

If you recommend us to clients or colleagues, the affiliate programme pays you a commission on what they spend. It's free to join and open to any customer. How it…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Registering a .mz: with CIUEM, through a reseller, or with us?

By the MozOut editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 2026. A .mz domain can reach you by different routes,…