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MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Taxes and invoice numbers in WHMCS: tax rules, proforma invoices and repeated numbers

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Domain vs web hosting: what is the difference?

These are two different things, bought separately, and mixing them up is one of the most common confusions when starting out. What it is Domain The address. It is the…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Transfer a .mz domain from CIUEM: step by step, free of charge

Many Mozambican companies registered their domain directly with CIUEM and, over time, want to move it to a provider that handles everything in one place - domain, hosting and e-mail.…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Your site is down: what to check first

The site doesn't open. Before assuming the server is down, these checks tell you which of the four usual causes it is - and three of them you can fix…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to manage sub-accounts

If more than one person in your company needs access to My MozOut - finance, support, a developer - you don't have to share your own login. Create a sub-account…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to contact MozOut

We are reachable through several channels. Picking the right one first time saves you waiting - a technical request sent to sales takes longer to resolve than one that went…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Internal migration: moving sites between plans

Changing plan inside MozOut - from Hospedagem Pro to Plus, say - is far simpler than migrating from another provider. In most cases nothing has to be moved: the site…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

How to reactivate a suspended or terminated plan

A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an invoice goes unpaid for 7 days past its due date,…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

How to transfer a domain to us

Bringing a domain you registered elsewhere over to us. The transfer keeps the time you already paid for - it is added to the new period, not lost. Before you…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

How to upgrade or downgrade your plan

Outgrown your plan - or paying for more than you use? You can change plan yourself from My MozOut, without opening a ticket and without moving the site by hand.…