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MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The WordPress password reset e-mail does not arrive

The short answer: you pressed “Lost your password?” and the e-mail does not appear. Almost always it is one of three cases: it is in spam, the user’s address is…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Block theme or classic theme in WordPress: what is the difference and which to pick

Short answer: with a block theme you edit the whole site (header, footer, page templates) using the same blocks you write with. With a classic theme the structure lives in…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

WordPress block editor or Elementor: which one to build your pages with

Short answer: for most sites, the block editor that comes with WordPress is enough, is light and ties you to nothing. Elementor pays off when you need fine control over…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Moving from WordPress.com to your own hosting: what you can take with you

The short answer: WordPress.com is a service where the site lives on another company’s servers; the WordPress you install on your hosting is the same program, but the site is…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The mobile menu does not open on a phone: the usual causes in WordPress and other sites

The short answer: on the computer the menu works, but on the phone the three-line button does nothing. Almost always it is a JavaScript error (a plugin or a change…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

A plugin or a snippet of code: how to add a feature to WordPress

Short answer: if the feature has screens, options or is complicated (forms, SEO, shop, bookings), use a well-maintained plugin. If it is a small, exact change (hiding a field, changing…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

WordPress Heartbeat: what it is and why it keeps calling the server

The short answer: Heartbeat is a “pulse” that WordPress sends to the server every few seconds while the dashboard or the editor is open. It is used to save drafts,…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The WordPress media library: uploading, organising and replacing images

The short answer: everything you upload to the site (images, PDFs, videos) goes into the Media Library, under Media in the dashboard. There you upload, search, write the alternative text…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

WP-CLI over SSH: updating and fixing WordPress from the command line

The short answer: WP-CLI is WordPress on the command line. Instead of opening the dashboard and clicking, you type wp plugin update --all and it is done. On our hosting…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Which password is which: client area, cPanel, e-mail, FTP, database and WordPress

The short answer: a site with e-mail and a database has six or seven different passwords, and each one only works in one place. “I changed the password and it…