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MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Which e-mail addresses a business should create: role addresses and personal ones

The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Read receipts and tracking pixels in e-mail: what they tell you and what they do not

The short answer: knowing whether someone read your e-mail seems useful, but it is unreliable. A read receipt depends on the recipient agreeing; the “tracking pixel” (a tiny image) is…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a government office, municipality or public service

The short answer: a public service’s site exists so citizens can find the right information, forms and contacts. It is a content site, without great server demands: for a small…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a law firm, accountant or consultant: credibility, e-mail and confidentiality

The short answer: a practice sells trust, and the site is light: one of the first shared plans is enough. What makes the difference is e-mail on your own domain,…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Ten mistakes first-time website owners make, and how to avoid each one

The short answer: nearly all the problems of a site’s first months repeat from person to person. Most are not technical: they are not having the account and domain in…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

How an e-mail travels: SMTP to the MX server, then IMAP or POP to the reader

The short answer: an e-mail travels in three legs, and each leg uses a different protocol. First, your program hands the message to your server over SMTP, with a username…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Purging a CDN cache: one file, a folder or everything, and when not to purge

The short answer: purging tells the CDN to throw away the copies it holds, so the next request goes to the origin for the current version. It is for when…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Photos for your website: where to get them legally and what to credit

The short answer: an image you find on the internet is not free just because it is there. For your site, use photos that are yours, or from an image…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Vaultwarden on a VPS: your own password manager, and what you take on

The short answer: Vaultwarden is a free server, compatible with the Bitwarden apps, where you keep the team’s or the family’s passwords on your own VPS. It is light and…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Callback URL or return URL: why a customer coming back is not proof of payment

The short answer: an online payment usually involves two addresses of yours that the operator uses. The return URL (or success URL) is where the customer’s browser is sent after…