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MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

You cannot log in to cPanel: the causes, in order

The short answer: it is almost never a fault: it is one password swapped for another, a misspelt username or an address blocked by mistake. The quickest way uses no…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

How to publish a website on Windows Server with IIS

On Windows Server the web server is IIS (Internet Information Services). You install it as a server role, create a site pointing at a folder with your files, bind a…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Checking DNS from the command line: dig and nslookup, and how to read the answer

The short answer: dig and nslookup ask the DNS directly what it answers for a name. They are the quickest way to know whether a change has arrived, where your…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Hotmail or Outlook.com rejects or delays your e-mails: reading the message that comes back

The short answer: when Microsoft will not accept a message for a Hotmail or Outlook.com address, you get a notice back from our server. There are two kinds: a permanent…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a content creator: videos, links and sponsors

The short answer: a content creator lives on platforms, and the platforms are not theirs. A site of your own is the place nobody can take from you: a page…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Orange cloud or grey cloud at Cloudflare: which records to proxy and which to leave DNS only

The short answer: every record in Cloudflare’s DNS has a cloud beside it. Orange (Proxied) means visitors talk to Cloudflare and Cloudflare fetches what it needs from the server. Grey…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

A helpful 404 page: what it should say and how to check it works

The short answer: the 404 page is what a visitor sees when the address does not exist. A good one says so clearly, keeps the site’s menu and shows a…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

ionCube Loader: when a script asks for it and how to switch it on

The short answer: some bought programs (themes, modules, management systems) come with their code encoded so it cannot be copied. To run them, PHP needs an extension called the ionCube…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Running a mail server on your VPS with Postfix: why it is hard, and the alternative

Installing Postfix takes minutes; getting the mail to reach other people’s inboxes is the real work. A new mail server, on an IP with no history, is treated with suspicion…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Website statistics without Google: Matomo on your hosting, or Plausible on a VPS

The short answer: to know how many people visit your site you do not have to hand the data to Google. Matomo does the same job and runs on your…