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MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a bakery or catering business: orders, menu and events

The short answer: a bakery or caterer sells what you can see and what is ordered in advance. The site is light, with many food photos, and the entry plan…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

The slash at the end, capital letters and index.html: one page at several addresses

The short answer: to a browser and to Google, /contact, /contact/, /Contact and /contact/index.html are four different addresses. On the server they may open the same page, give a 404…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Calendar and contacts marked This computer only in Outlook: why IMAP does not sync them

The short answer: IMAP only syncs e-mail. On an IMAP account, Outlook keeps the calendar, contacts and tasks in a file on the computer and labels them “This computer only”.…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Forwarded e-mail lands in spam or bounces: why SPF breaks and what to do

The short answer: when your address forwards messages to another (for example, to Gmail), the destination server sees the message arriving from your server, which is not on the list…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Checking your site’s HTTPS setup: certificate, chain, expiry and protocols

The short answer: the browser’s padlock does not tell the whole story. A site can show the padlock on your computer and fail on other devices because of an incomplete…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

The SOA record and its serial number: what each field means and when it matters

The short answer: the SOA (Start of Authority) is the first record in every DNS zone. It names the primary nameserver and the person responsible for the zone, and it…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

After you order: what happens next, and when to worry

The short answer: after you order, your service only starts once the invoice is paid. With the methods that confirm by themselves, the service is ready shortly after payment. With…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Redirecting old pages in WordPress: a plugin or .htaccess

The short answer: when a page changes address or disappears, whoever saved it (and Google) lands on a 404. The remedy is a 301 redirect, which says “it moved here”.…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

ERR_TOO_MANY_REDIRECTS: when the site redirects in a circle

The short answer: the browser says “the page redirected you too many times” when two rules contradict each other and send you back and forth, endlessly. It is almost always…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

HestiaCP and VestaCP on a VPS: what the panel gives you and what stays your job

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…