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MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Letting a colleague or accountant pay invoices without sharing your password

Give them a sub-account with a single permission: invoices. That way the person signs in with their own password, sees and pays invoices, and sees or touches nothing else. It…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

A charge you do not recognise or disagree with: what to do before you call your bank

Before you dispute it, find out which charge it is. In most cases the answer is on an invoice in your account, and the surprise comes from an automatic renewal,…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

HTTP/2 and HTTP/3: how to see which one your site uses, and whether it matters

HTTP/2 and HTTP/3 are two newer versions of the “conversation” between the browser and the server. Our web server (LiteSpeed) speaks HTTP/2 and advertises HTTP/3; we measured that on a…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Running a Perl or CGI script on your hosting: permissions, line endings and the 500 that follows

The short answer: Perl and CGI scripts (many old forms and counters) work on hosting, but they are demanding: the file must have execute permission (755), the first line must…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseNode.js, Python & Docker

Nginx as a reverse proxy in front of a container

A reverse proxy is nginx receiving requests on ports 80 and 443, under your domain, and handing them to the application sitting on another port inside the server. It is…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

HestiaCP and VestaCP on a VPS: what the panel gives you and what stays your job

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Changing registrar without the site or e-mail blinking: DNS, lock and the checks after

Changing the registrar (whoever holds your domain’s registration) is not changing the DNS or changing the hosting. They are three different things. A registrar transfer, on its own, does not…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Password protecting a folder with Directory Privacy

To make sure only people with a username and password can open a folder of the site (a private area, a test site, a folder of files for a customer),…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

After you order: what happens next, and when to worry

The short answer: after you order, your service only starts once the invoice is paid. With the methods that confirm by themselves, the service is ready shortly after payment. With…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Leaving a hosting provider: how to take everything with you before you cancel

Before you cancel, take five things: the site files, the databases, the e-mail, the list of DNS records, and the list of settings that are not in the files (PHP…