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MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

The amount on my invoice looks wrong: what to check before you write to us

Almost always the amount is not wrong, it is different from what you expected, and the cause is one of eight things: a first invoice that covers only a few…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

The WhatsApp link on your site does not work: wa.me problems and fixes

When your site’s WhatsApp button does not open the right chat, the cause is almost always the link format: a number with symbols, an address without the https://, or text…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your e-mails land in Junk at Hotmail and Outlook.com: what the sender can check

The short answer: when your e-mails reach people on Hotmail or Outlook.com but land in Junk, Microsoft accepted them and then classed them as suspicious. Microsoft does not publish the…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a blog: start small and know when to grow

For a new blog, the entry plan is enough. A blog is one of the lightest things you can put online: text, a few images and a small database. What…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

WooCommerce e-mails not arriving: what to check

The order comes in, the money is paid, and the customer swears they got nothing. Or it is you who never receives the “new order” notice. On WooCommerce, an e-mail…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

Installing n8n with Docker Compose on a VPS

n8n is installed on a VPS with Docker Compose: one file describes the container, one command starts it, and the interface appears on port 5678. This article shows what the…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Migrating WordPress with a plugin: how it works and where it fails

A migration plugin bundles the site (files and database) into a package, which you carry to the destination and unpack there, swapping the old address for the new one on…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

The slash at the end, capital letters and index.html: one page at several addresses

The short answer: to a browser and to Google, /contact, /contact/, /Contact and /contact/index.html are four different addresses. On the server they may open the same page, give a 404…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

An invoice or renewal notice from a company you do not know: how to check if it is real

If the message comes from a company you never bought from and asks for money for a domain, a website or a “listing”, it is most likely a scam. Whoever…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Sorry, you are not allowed to access this page in WordPress: the causes

The short answer: you log in to the dashboard as an administrator and, on opening a page, WordPress says “Sorry, you are not allowed to access this page”. It is…