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MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Uptime: what counts as being down, and what we do about it

We publish a monthly uptime commitment for our infrastructure. The exact figure and the conditions live in the Support Policy and in the frequently asked questions. This article covers the…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Installing Drupal

Drupal installs from the Softaculous Apps Installer in cPanel like any other platform. The part that deserves attention comes earlier: the installer lists three different things under the same name,…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Maximum number of websites in Sitejet Builder: what it means and what to do

When cPanel shows "You have reached the maximum number of websites for this account. Contact your hosting provider to upgrade your account.", the account has reached the number of sites…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Installing Flarum for a forum

Flarum is a modern forum: a single page, fast, no reload on every click, and good on a phone without any effort. It is light, which makes it a sound…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

What WHMCS is, and when you need it

Anyone starting to resell hosting discovers quickly that the work is not only technical. There are orders to take, invoices to raise, payments to check, renewals to warn about, accounts…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Reading a traceroute and a ping: what the numbers say, and what they do not

When support asks for a traceroute, it is not red tape. It is the only way to see the path between your computer and the server, and that is a…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Switching the CDN off, and confirming it really is off

There are three ways to switch a CDN off, and they are very different from one another. Picking the wrong one gets you one of two results: either nothing is…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Installing Mautic

Mautic is a marketing automation platform you host in your own account: contact lists, forms, landing pages, step-by-step campaigns and e-mail sending. The difference from a monthly service is that…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Installing Joomla

Joomla installs from the Softaculous Apps Installer in cPanel, with no FTP and no touching the database. It takes under a minute. Here is the whole path, and what is…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Installing a ready-made platform: what the installer does for you

Your cPanel carries the Softaculous Apps Installer, under Software. It is the same tool for everything: Joomla, Drupal, Magento, PrestaShop, OpenCart, Moodle, Flarum, Mautic, Laravel and a few hundred more.…