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A 30-minute monthly routine to keep your website healthy

The short answer: a site does not break all at once: it accumulates small faults (a plugin not updated, a form that stopped arriving, a backup that was never tested).…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a non-profit that takes online donations

The short answer: an association’s or NGO’s site is light, and one of the first shared plans is enough. What needs care is the online donation: donors have to trust…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a clinic or health professional: bookings, privacy and what not to publish

The short answer: a clinic’s presentation site, with services, team, opening hours and a contact form, is light, and one of the first shared plans is enough. What needs care…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

The Gmail app or the Outlook app for your domain mailbox: phone and computer compared

The short answer: both apps read a mailbox on your own domain over IMAP, with the same settings: server mail.yourdomain, IMAP on port 993 with SSL/TLS, SMTP on 465 with…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Before you publish your website: a ten-point launch checklist

The short answer: the day the site goes live is the worst day to find out the form does not work. These ten checks take an hour and catch almost…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

AAC+, MP3, FLAC or OGG: audio formats and quality on each streaming panel

The short answer: the format decides how the sound is compressed; the quality (the bitrate, in kbps) decides how much. SonicPanel broadcasts in AAC+, MP3, FLAC and OGG; VoxStream in…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Sending from your domain address in Gmail: Send mail as, step by step, and its pitfalls

The short answer: Gmail on the web lets you write and reply with your domain address (say, hello@yourcompany) without leaving Gmail. The option is called Send mail as and it…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

How an e-mail travels: SMTP to the MX server, then IMAP or POP to the reader

The short answer: an e-mail travels in three legs, and each leg uses a different protocol. First, your program hands the message to your server over SMTP, with a username…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

TLS or end-to-end encryption in e-mail: what each one protects, and when you need it

The short answer: TLS encrypts the message on the way: between your device and our server, and between servers when both sides accept it. Once delivered, the message sits readable…

MozOut - South Africa www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Adding your mailbox to the new Outlook fails: the messages and what to do

The short answer: when the new Outlook cannot add your mailbox, it is nearly always one of these: the password is not the mailbox one, the manual settings (IMAP) are…