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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Your domain contact details: why they must be real, and how to keep them up to date

The short answer: when you register a domain, your details (name, e-mail, phone, address) are tied to it as the holder. Registries require them to be true and current: it…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

CNAME on the bare domain: why it is not allowed and what to use instead

The short answer: a CNAME says “this name is really that other name”. The DNS standard forbids a CNAME on a name that has any other record. The bare domain…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

A domain or subdomain opens the wrong site: the document root and how to check it

The short answer: each domain and subdomain on a hosting account points to a folder (the “document root”) and shows what is in that folder. If one shows another’s site,…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your domain mailbox in Outlook.com or Outlook on the web: what works and where the limits are

The short answer: Outlook.com and Outlook on the web were built for Microsoft mailboxes. The option to add other providers’ accounts there has changed over time and may not exist…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Which e-mail is which: account e-mail, domain contact e-mail, mailbox and support e-mail

The short answer: you have, at least, four kinds of e-mail around you, and mixing them up is behind many notices that “do not arrive”. The account e-mail is for…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Forwarding to a personal Gmail or Hotmail, or reading the domain mailbox directly

The short answer: forwarding your domain mail to a personal Gmail or Hotmail looks like the simplest way to have everything in one place, but it comes at a cost:…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

The Gmail app or the Outlook app for your domain mailbox: phone and computer compared

The short answer: both apps read a mailbox on your own domain over IMAP, with the same settings: server mail.yourdomain, IMAP on port 993 with SSL/TLS, SMTP on 465 with…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Changing who owns a domain: a contact update or a change of registrant, and what to expect

The short answer: changing the holder’s e-mail or phone is a contact update. Changing who the holder is (from a person to the company, or from one company to another)…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A Google account with your domain e-mail and no Gmail: for Business Profile, Analytics and more

The short answer: to use Business Profile, Search Console, Analytics, YouTube or Google’s ads you do not need a Gmail address. You can create a Google account with your domain…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Sending from your domain address in Gmail: Send mail as, step by step, and its pitfalls

The short answer: Gmail on the web lets you write and reply with your domain address (say, hello@yourcompany) without leaving Gmail. The option is called Send mail as and it…