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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Error 404 on a page that should exist: the causes, in order

The short answer: error 404 means “the server is working but cannot find what was asked for”. For a page you know exists, the causes are almost always a file…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

TXT records in practice: long values, quotes and several records on one name

The short answer: a TXT record holds text, and it is where SPF, DKIM, DMARC and the domain verifications for Google, Microsoft and many other services live. It looks like…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Purging a CDN cache: one file, a folder or everything, and when not to purge

The short answer: purging tells the CDN to throw away the copies it holds, so the next request goes to the origin for the current version. It is for when…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Autodiscover and autoconfig: how Outlook and your phone find the mailbox settings

The short answer: when you type just the e-mail address and password, Outlook, Thunderbird and phones look up the server settings by themselves. They do it by consulting some special…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for an industrial, mining or energy services company: credibility, documents and tenders

The short answer: the site of a company that serves other companies does not need to be big: it needs to be credible, clear and easy to cite. Whoever is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Marketplace or your own shop: how to decide where to sell

A marketplace is an online shopping centre: it already has the visitors, it has the rules, and it keeps a share of each sale or charges for the space. Your…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Exporting and importing content between two WordPress sites

The short answer: WordPress has its own tool to carry the content (pages, posts, comments, menus, images) from one site to another, under Tools > Export and Tools > Import.…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

WHMCS e-mails landing in spam or not sent: SMTP settings, sender address and templates

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A service suspended for a reason other than payment: what it means and what happens next

The short answer: the most common cause of a suspension is an unpaid invoice, and that one has its own rules and a simple path: How to reactivate a suspended…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Which e-mail addresses a business should create: role addresses and personal ones

The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…