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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Deleting a WordPress user without losing their posts

The short answer: when you delete a user, WordPress asks what to do with what they wrote: delete everything or pass it to another user. If you do not pick…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your domain or IP is on a blacklist: how to check and how to get off it

The short answer: a blacklist is a list, kept by third parties, of IP addresses and domains seen sending spam. Many mail servers consult them and refuse messages from whoever…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A service suspended for a reason other than payment: what it means and what happens next

The short answer: the most common cause of a suspension is an unpaid invoice, and that one has its own rules and a simple path: How to reactivate a suspended…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Profile pictures in WordPress: how Gravatar works and how to change yours

The short answer: the small photo beside your name (in comments, on authors) comes, by default, from Gravatar, a free service that ties a photo to an e-mail address. To…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Writing a FAQ page that answers real questions

The short answer: a FAQ page is only useful if it has the questions customers really ask, not the ones the company would like them to ask. It saves you…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Switching between the new and the classic Outlook, and going back

The short answer: classic Outlook has a “Try the new Outlook” toggle at the top right; the new one has a “New Outlook” toggle in the same place, which turns…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Categories and tags in WordPress: how to use each without making a mess

The short answer: categories are the blog’s big sections (few, and each post fits in one); tags are loose keywords, more specific (many, and each post has a few). Using…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Guest checkout or customer accounts in WooCommerce: which to allow

The short answer: in a small shop, let people buy without an account and offer the account as an option. Forcing an account before paying makes many people give up.…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

An API key or token has leaked: what to do, in the right order

The short answer: if an API key, a token or a webhook secret has turned up somewhere it should not (a public repository, a file inside the site, a screenshot,…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

A test copy (staging) of your WordPress site: changing things safely

The short answer: a test copy is a second site, identical to yours, that only you see. You try the new theme, the big update, the plugin you do not…