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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

POP3 and Leave a copy on the server: how it works and what goes wrong

The short answer: POP3 was made to download and delete. The “Leave a copy of messages on the server” option makes the program download without deleting, and remember what it…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Someone asked for your WhatsApp code or took over the number: what to do

The short answer: the six-digit code WhatsApp sends by SMS or call is used to register your number on a phone. Whoever gets it takes your account. So never tell…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A security.txt file: telling researchers how to report a problem

The short answer: security.txt is a small text file, in an agreed place on your site, that tells whoever discovers a security flaw who to report it to. It is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

After you order: what happens next, and when to worry

The short answer: after you order, your service only starts once the invoice is paid. With the methods that confirm by themselves, the service is ready shortly after payment. With…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Your first session on a new Linux VPS: the commands to type, in order

You have just received the VPS address and password and do not know what to type first. The answer is a fixed order, about ten minutes long: see where you…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a content creator: videos, links and sponsors

The short answer: a content creator lives on platforms, and the platforms are not theirs. A site of your own is the place nobody can take from you: a page…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How a website works: from the address you type to the page on your screen

The short answer: when you type an address, the browser asks DNS which server belongs to that name, connects to that server, and the server sends back the page. In…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a catalogue or price-list site without online payment

The short answer: if you show products and prices but the sale is closed by phone, WhatsApp or a quote request, you have a catalogue, not a shop. It is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

My support ticket has had no reply: what to check and what to do next

Before you open another ticket, check three things: the ticket’s status, whether the reply is sitting in your junk folder, and what our Support Policy says about the first reply.…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Google Workspace or Microsoft 365 on your own domain: MX records, and keeping your website with us

The short answer: you can have the website with us and the e-mail with another service, such as Google Workspace or Microsoft 365. What decides where your domain’s e-mail goes…