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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Locking down the WordPress file editor and a few wp-config settings worth changing

The short answer: WordPress has, in the dashboard, a file editor that lets you change the code of the theme and plugins. One typo there takes the site down, and…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

The SOA record and its serial number: what each field means and when it matters

The short answer: the SOA (Start of Authority) is the first record in every DNS zone. It names the primary nameserver and the person responsible for the zone, and it…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

An API key or token has leaked: what to do, in the right order

The short answer: if an API key, a token or a webhook secret has turned up somewhere it should not (a public repository, a file inside the site, a screenshot,…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Checking your site’s HTTPS setup: certificate, chain, expiry and protocols

The short answer: the browser’s padlock does not tell the whole story. A site can show the padlock on your computer and fail on other devices because of an incomplete…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your e-mails land in Gmail spam or Promotions: what Show original tells you and what to fix

The short answer: when a customer says your message ended up in Gmail spam, the first thing to do is see what Gmail made of it. In a Gmail account…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Upgrading Ubuntu to a new release on a VPS without losing the server

The short answer: updating packages (apt upgrade) and upgrading to a new release (for example, from one LTS version to the next) are different things. The second touches the whole…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Adding your mailbox to the new Outlook fails: the messages and what to do

The short answer: when the new Outlook cannot add your mailbox, it is nearly always one of these: the password is not the mailbox one, the manual settings (IMAP) are…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The WordPress password reset e-mail does not arrive

The short answer: you pressed “Lost your password?” and the e-mail does not appear. Almost always it is one of three cases: it is in spam, the user’s address is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

A domain or subdomain opens the wrong site: the document root and how to check it

The short answer: each domain and subdomain on a hosting account points to a folder (the “document root”) and shows what is in that folder. If one shows another’s site,…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a car dealer or garage: stock, photos and enquiries

The short answer: a car dealer lives on listings with many photographs that change every week. To start, the entry plan will do, as long as the images are shrunk.…