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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A 30-minute monthly routine to keep your website healthy

The short answer: a site does not break all at once: it accumulates small faults (a plugin not updated, a form that stopped arriving, a backup that was never tested).…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

ionCube Loader: when a script asks for it and how to switch it on

The short answer: some bought programs (themes, modules, management systems) come with their code encoded so it cannot be copied. To run them, PHP needs an extension called the ionCube…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Which e-mail addresses a business should create: role addresses and personal ones

The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The WordPress password reset e-mail does not arrive

The short answer: you pressed “Lost your password?” and the e-mail does not appear. Almost always it is one of three cases: it is in spam, the user’s address is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A new employee joins, a colleague leaves: opening and closing company mailboxes

The short answer: when someone joins, create a mailbox with their name (name@), hand them the password in person and add them to the team addresses. When someone leaves, do…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Duplicate e-mails in Outlook: where they come from and how to stop them

The short answer: duplicate e-mails in Outlook are almost never the sender sending twice. They come from the same account set up twice, a POP account downloading what it already…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Webmin and Virtualmin on a VPS: a server admin tool and a hosting panel, explained

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Upgrading Ubuntu to a new release on a VPS without losing the server

The short answer: updating packages (apt upgrade) and upgrading to a new release (for example, from one LTS version to the next) are different things. The second touches the whole…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a real estate agency: listings, many photos and search

The short answer: what weighs on an agency site is the photographs and the property search, which queries the database on every filter. To start, an entry shared plan is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

One mailbox per person or one shared mailbox: what works for a small team

The short answer: anyone who writes on behalf of the company should have their own mailbox. The public addresses (general enquiries, sales) can be a shared mailbox, if replies must…