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Track Delivery: finding out what happened to a message you sent

“I sent it, and they say they did not receive it.” Instead of guessing, cPanel has a screen that shows the trail of each message that went through the server:…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Where your website files go: public_html, folders and which domain uses which

The short answer: what people see when they open your domain is in a folder called public_html. Anything you put inside can be seen on the internet; what is outside…

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Hotmail, Outlook.com and Outlook on the web: what each one is, and how it differs from webmail

The short answer: Hotmail is the old name of Microsoft’s free e-mail, which is now called Outlook.com. Addresses ending in @hotmail, @live, @msn and @outlook are all accounts on that…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAI & Agents

llms.txt: what it is, and whether it does anything for your site

The short answer: llms.txt is a proposed text file, at the root of the site, that summarises what the site has and points to its most useful pages, written to…

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Error 421 and 451: temporary failures, and why the message is delayed and not lost

An error that starts with a 4 (421, 450, 451, 452) is a “not now, try later” reply. It is not a refusal. The server that sent the message keeps…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a directory or classifieds site: listings, search and spam

The short answer: a directory or classifieds site is heavier than a presentation site: lots of people writing, searching and uploading images, and caching helps less when users are logged…

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Hotmail or Outlook.com rejects or delays your e-mails: reading the message that comes back

The short answer: when Microsoft will not accept a message for a Hotmail or Outlook.com address, you get a notice back from our server. There are two kinds: a permanent…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Webmin and Virtualmin on a VPS: a server admin tool and a hosting panel, explained

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

AutoSSL behind Cloudflare: why the free certificate leaves names out or fails to renew

The short answer: the server’s free certificate (cPanel’s AutoSSL) is still needed with Cloudflare in front: it protects the leg between Cloudflare and the server in Full (strict) mode, and…

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Moving from a Gmail address to e-mail on your own domain: contacts, old mail and telling people

The short answer: moving from a Gmail address to one on your own domain comes in four parts: create the mailbox with us, bring the contacts (exported from Google Contacts),…