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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

A wildcard DNS record (*): what it does, and when it gets in the way

The short answer: a wildcard record, written with an asterisk (*), answers for any subdomain that has no record of its own. With it, anything.your-domain.com opens the same place. It…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Reading the Errors and Raw Access pages in cPanel when a page fails

When a page fails, the server wrote down what happened in two places that cPanel shows you in the Metrics section: the Errors page, with the latest messages from the…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your e-mails land in Junk at Hotmail and Outlook.com: what the sender can check

The short answer: when your e-mails reach people on Hotmail or Outlook.com but land in Junk, Microsoft accepted them and then classed them as suspicious. Microsoft does not publish the…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Orange cloud or grey cloud at Cloudflare: which records to proxy and which to leave DNS only

The short answer: every record in Cloudflare’s DNS has a cloud beside it. Orange (Proxied) means visitors talk to Cloudflare and Cloudflare fetches what it needs from the server. Grey…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Certbot renewal failed or the certificate expired: how to find out why

If the browser warns that a certificate has expired on a VPS using certbot, the automatic renewal either did not run or ran and failed. Open the terminal and do,…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Linux file permissions on a VPS: chmod, chown and Permission denied

A “Permission denied”, or a 403 on a website, is almost always one of two things: the file’s owner is not who the service runs as, or a permission is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

HTTP or HTTPS: what changes for visitors, forms and the services that call your site

Short answer: use HTTPS, always. Here every domain gets a free SSL certificate automatically, so the real question is almost never “do I have to buy one?” but “is my…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Customer data in your shop: consent, data requests and deleting an account

Every order leaves in the shop a name, an address, a phone number and an e-mail. That is personal data, and whoever keeps it has duties: say what it is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

The slash at the end, capital letters and index.html: one page at several addresses

The short answer: to a browser and to Google, /contact, /contact/, /Contact and /contact/index.html are four different addresses. On the server they may open the same page, give a 404…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

How to install Apache on a VPS and set up a virtual host

On Ubuntu or Debian you install Apache with sudo apt install apache2, write a site file in /etc/apache2/sites-available/ holding a VirtualHost that points at your folder, enable it with sudo…