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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

What a backup does not include: DNS, cron jobs, certificates and outside services

A copy only holds what lives inside the account, and only what that kind of copy picks up. Many people find out the rest on the day they need to…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Website builder subscription or your own hosting: who owns the site, and how to leave

With a builder where the site lives on the platform, you use the site; with hosting of your own, you have the site. While you are paying, the difference is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

High TTFB: how to find where the server response time goes

TTFB (time to first byte) is the time from the request to the arrival of the first byte of the reply. If it is high, the page is slow to…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

SMTP ports 465, 587 and 25: SSL, STARTTLS and which one to use

To send e-mail from Outlook, your phone or a program of your own, use port 465 with SSL/TLS, which is the one our guides give. Port 587 with STARTTLS is…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Several websites on one plan: how many fit before you need the next step

As many as the plan counts and the resources can carry, and those are two different sums. The first is a matter of numbers: each plan says how many sites…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

cPanel, DirectAdmin or Plesk: what actually differs between control panels

They do the same job with different menus. All three are hosting control panels: a web page where you create e-mail accounts, databases, domains, DNS records and backups without typing…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Moving to cPanel from Plesk, DirectAdmin or another panel: what moves and what you rebuild

A control panel is just the shop window for five things that exist on any server: files, databases, mailboxes, DNS records and scheduled tasks. So changing panels means copying those…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Migrating a WooCommerce shop without losing orders

A brochure site can be copied at leisure, because it does not change while you copy it. A shop changes all the time: an order that comes in after you…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

I cancelled my service but an invoice still arrived: what to check

There is nearly always a simple reason, and seven are common. Before you pay or lose your temper, open the invoice and see which service it refers to: that line…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Customising the WooCommerce order e-mails: wording, logo and what to say

The “order received” e-mail is the message a shop's customer opens most. By default it goes out with WooCommerce's wording, without your logo, and often does not say what happens…