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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

How to tell if your site has been compromised

Most infections don't announce themselves - they show up as small, odd symptoms before anything looks obviously wrong. Signs to watch for 1 Your browser or a visitor's shows a…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Your cPanel access details

To log in to cPanel you need three things: the address, your username and your password. This page explains what each one is and where to find it. If you…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

How to check a domain DNS

Checking a domain’s DNS means finding out where it currently points. It is the first step whenever a site will not open, e-mail stops arriving, or you have just transferred…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

How to change the DNS of a domain already in use

Changing the DNS of a domain that already works takes more care than setting up a new one. Here you are not starting from nothing: there is a live site…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

How to change your Plesk password

The Plesk password is changed inside the panel itself, from your user profile. Before you start: this is your Plesk password. It is not the same as your My MozOut…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

First steps as a reseller (WHM)

A reseller plan gives you something a normal hosting account doesn't: WHM, where you create and manage cPanel accounts for your own clients, each isolated from the others. Getting in…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Copying mailboxes with imapsync: how it works and what to prepare

imapsync is a command-line tool that connects to two IMAP mailboxes, the source and the destination, and copies messages folder by folder, skipping those already there. That is why you…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Common WordPress errors: white screen, critical error and how to find the cause

The site stopped opening and shows a blank white screen, or the line «There has been a critical error on this website». They are two faces of the same problem,…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to recover access to your account

Can't log in to My MozOut? In most cases you can get back in yourself in a couple of minutes - no need to wait for support. Forgot your password…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to open a support ticket and see the history

A support ticket is the most effective way to reach us. It is tied to your account, keeps the whole conversation in one place, lets you attach files, and never…