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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

A test site before touching what is live

Half the broken sites we see broke the same way: somebody updated, installed or changed something on the live site, mid-afternoon, and had no site for two hours. The solution…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Two domains on the same WordPress site

People who ask this nearly always want one of four different things. Pick the right row before touching anything, because the roads really are different. What you want The road…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Directory indexes: what a visitor sees when there is no home page

You open an address on your site and instead of a page you get a plain list of files, with names, sizes and dates. That is the server telling you…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

Importing a large database over SSH

phpMyAdmin handles most imports. But there is a size beyond which it gives up: either the file will not upload, or it uploads and the import stops halfway without saying…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseNode.js, Python & Docker

Getting a Ruby on Rails application running

Ruby on Rails is not in the cPanel apps installer, because that installer is for PHP applications. Ruby has a tool of its own, under Software in cPanel: Setup Ruby…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

Finding out which database this WordPress uses

The account lists five databases and none of the names says anything. You need to know which one belongs to the site, because you are about to clean it, copy…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

A Sitejet site and another website on the same plan

A plan can hold more than one site, up to the plan's limit. What it cannot do is hold two sites in the same folder. The rule: one folder per…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Choosing and customising a template in Sitejet Builder

The template is your starting point: it brings sections, colours and fonts that already work together. Everything in it can be changed. If you have not opened the builder yet,…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Deactivating or deleting a WordPress theme

WordPress has no button to deactivate a theme, and that is not an oversight: there is always exactly one active theme. Deactivating the one in use means activating another. What…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Locked out: password, two-step authentication and the recovery e-mail

«I lost my password» is really three different questions, and the first thing to do is work out which one is yours. Mixing them up is why people spend a…