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MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

What your hosting IP address is and where to find it

“What is my server’s IP?” is one of the questions we get most - usually because someone outside asked for it: a developer, a client’s IT department, or a service…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Cannot get into the WordPress dashboard: the six usual causes

The site opens, but the admin dashboard does not. Either it asks for the password in an endless loop, or it says the details are wrong when you are sure…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Changing the WordPress administrator password

There are four roads, and which one you take depends on one thing only: how far you can still get. Start with the first one on the list that applies…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

How to remove WordPress from a domain, without leaving anything behind

You want WordPress off a domain, because the installation broke, because you are starting over, or because the site is becoming something else. It is only a few steps, but…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Rebuilding the wp-config.php connection

wp-config.php is the file that tells WordPress which database to connect to, and with what password. Without it, WordPress shows the installation screen, as though the site had never existed.…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

E-mail with us and the site elsewhere (or the other way round)

Site and e-mail do not have to live in the same house. You can keep the mailboxes with us and put the site with another provider, or the other way…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Seeing the site before the domain points here, and the Index of / listing

The account is created, the files are there - and the domain still opens the old site, or opens nothing. That is normal: hours pass between changing nameservers and the…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Catch-all, forwarders and aliases: the three that get confused

cPanel has three e-mail features that do similar-sounding things and get confused constantly - and picking the wrong one means lost messages or a mailbox full of rubbish. Here they…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Taking the whole DNS zone to Cloudflare without losing records

When you add a domain to Cloudflare, it reads your current DNS and brings across what it finds. That gives the impression everything is copied. It is not. It can…

MozOut - United States www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Cloudflare: when it helps, how to switch it on, and the cache that fools you

Cloudflare sits in front of your site: visitors reach it first, and it comes to us for what it needs. That brings three things at once - pages served from…