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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to make a complaint and how we handle it

Not everything goes well. When it does not, we want to know - and we want to hear it from you, rather than on social media or through a customer…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Creating your DMARC record, and reading what it sends back

DMARC does two things at once, and it is the second one almost nobody uses. First: it tells receivers what to do with a message that fails SPF and DKIM.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

WhatsApp, e-mail or SMS: advantages, disadvantages, risks and who each is for

WhatsApp, e-mail and SMS all exist to talk to customers, and the question «which is best» has no answer - because they are for different things. This page puts all…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your mailbox is full: what to delete and how to stop it happening

The signs are always the same: the phone stops syncing, webmail warns you that space is running out, and somebody rings to say the e-mail they sent bounced back. The…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

E-mail marketing: doing it properly without burning your domain

E-mail is still the channel that returns most per unit of money spent - and also the one where it is easiest to ruin everything at once. A badly run…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Paying by card: how it works, and what can go wrong

Payment methods are not the same everywhere. The list that applies to you is the one shown on the invoice screen itself, and the full list is on Payment methods.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to ask for help, and what “unmanaged” really means

Half the misunderstandings about support come from the same boundary: the server is ours, the site is yours. This article covers where to ask for help, what to put in…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

How to tell whether an e-mail really came from us

A fake message pretending to be your hosting provider is the most common attack against accounts like yours - and the most profitable one to run, because a single password…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

What WHMCS is, and when you need it

Anyone starting to resell hosting discovers quickly that the work is not only technical. There are orders to take, invoices to raise, payments to check, renewals to warn about, accounts…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

Cron jobs: what they are for and how to create one

A scheduled task, or cron job, is an instruction the server runs at set times, whether you are there or not, whether the site has visitors or not. It is…