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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The WordPress media library: uploading, organising and replacing images

The short answer: everything you upload to the site (images, PDFs, videos) goes into the Media Library, under Media in the dashboard. There you upload, search, write the alternative text…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

WordPress Heartbeat: what it is and why it keeps calling the server

The short answer: Heartbeat is a “pulse” that WordPress sends to the server every few seconds while the dashboard or the editor is open. It is used to save drafts,…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Moving from WordPress.com to your own hosting: what you can take with you

The short answer: WordPress.com is a service where the site lives on another company’s servers; the WordPress you install on your hosting is the same program, but the site is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

WP-CLI over SSH: updating and fixing WordPress from the command line

The short answer: WP-CLI is WordPress on the command line. Instead of opening the dashboard and clicking, you type wp plugin update --all and it is done. On our hosting…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Locking down the WordPress file editor and a few wp-config settings worth changing

The short answer: WordPress has, in the dashboard, a file editor that lets you change the code of the theme and plugins. One typo there takes the site down, and…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Sorry, you are not allowed to access this page in WordPress: the causes

The short answer: you log in to the dashboard as an administrator and, on opening a page, WordPress says “Sorry, you are not allowed to access this page”. It is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Which password is which: client area, cPanel, e-mail, FTP, database and WordPress

The short answer: a site with e-mail and a database has six or seven different passwords, and each one only works in one place. “I changed the password and it…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The WordPress password reset e-mail does not arrive

The short answer: you pressed “Lost your password?” and the e-mail does not appear. Almost always it is one of three cases: it is in spam, the user’s address is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Redirecting old pages in WordPress: a plugin or .htaccess

The short answer: when a page changes address or disappears, whoever saved it (and Google) lands on a 404. The remedy is a 301 redirect, which says “it moved here”.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Object cache with Redis for WordPress on a VPS: what it speeds up and how to set it up

The short answer: an object cache keeps in memory the answers WordPress asks the database for, so it does not ask again. It helps where the page cache cannot reach:…