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Permission denied in a Node.js or Python app on cPanel: ownership, modes and folders

EACCES: permission denied in Node.js, PermissionError: [Errno 13] in Python. The application tried to do something its user cannot. The short answer: on a shared account the application runs as…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

Letting an outside address reach your MySQL: Remote MySQL in cPanel

cPanel has a tool called Remote MySQL, where you type the IP address of whoever may connect to your database. There is one thing the screen does not say: port…

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Moving to cPanel from Plesk, DirectAdmin or another panel: what moves and what you rebuild

A control panel is just the shop window for five things that exist on any server: files, databases, mailboxes, DNS records and scheduled tasks. So changing panels means copying those…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseNode.js, Python & Docker

Python in cPanel: virtual environments and pip

In cPanel, Python runs through “Setup Python App”, which offers Python 2.7 and the 3.3 to 3.13 versions. Each application has its own virtual environment, created by the tool, and…

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Account area, cPanel or webmail: which login do you need?

You have three different places to sign in, each with its own password, and mixing them up is the commonest cause of a “cannot sign in” that turns out to…

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Mailing lists in cPanel: one address for a whole group

Do you want one address, like team@your-domain, that delivers the same message to every member of a group, and where everyone can reply to all? That is what cPanel’s Mailing…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

cPanel, DirectAdmin or Plesk: what actually differs between control panels

They do the same job with different menus. All three are hosting control panels: a web page where you create e-mail accounts, databases, domains, DNS records and backups without typing…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Reading the Errors and Raw Access pages in cPanel when a page fails

When a page fails, the server wrote down what happened in two places that cPanel shows you in the Metrics section: the Errors page, with the latest messages from the…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Scanning your site for malware in cPanel: what Imunify finds and what to do with the result

The short answer: cPanel has a tool called Imunify360, in the Security group, that scans your account’s files for malicious code (malware). You can order a scan whenever you like…

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Which password is which: client area, cPanel, e-mail, FTP, database and WordPress

The short answer: a site with e-mail and a database has six or seven different passwords, and each one only works in one place. “I changed the password and it…