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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

The security certificate warning in Outlook: what it means and how to stop it

The short answer: the warning “The server you are connected to is using a security certificate that cannot be verified” appears when the server name you typed in Outlook does…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Taxes and invoice numbers in WHMCS: tax rules, proforma invoices and repeated numbers

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Error 404 on a page that should exist: the causes, in order

The short answer: error 404 means “the server is working but cannot find what was asked for”. For a page you know exists, the causes are almost always a file…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your logo beside your e-mails: what BIMI is and what it asks for

The short answer: BIMI makes your company’s logo appear beside the messages you send, in some e-mail services. It is a final layer, which only works once your domain’s authentication…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

A test copy (staging) of your WordPress site: changing things safely

The short answer: a test copy is a second site, identical to yours, that only you see. You try the new theme, the big update, the plugin you do not…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Updating failed in the WordPress editor: the REST API and JSON errors

The short answer: you write a post, press Update, and the editor answers “Updating failed. The response is not a valid JSON response” (or “Publishing failed”). The editor talks to…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Lowering the TTL before a migration: the timeline that keeps the switch short

The short answer: the TTL tells every cache how long it may keep an answer, counted from the moment it asked. So at the moment you change a record, the…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Keeping a copy of every e-mail the company sends and receives: Email Archiving in cPanel

The short answer: cPanel’s Archive keeps a copy of all the e-mail that passes through the server for a domain: incoming, outgoing, or both. The copy is made the moment…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Asking different DNS resolvers: how to read a propagation checker without panic

The short answer: an online propagation checker asks the same name of a list of public resolvers around the world and draws the answers on a map. A mixed map…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

WHMCS e-mails landing in spam or not sent: SMTP settings, sender address and templates

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…