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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Gmail bounced your message: how to read the refusal and what each kind of reason means

The short answer: when Gmail refuses a message of yours, our server sends you a notice back (often with “Undelivered” or “Mail delivery failed” in the subject). Inside it is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

How to restore your data with JetBackup

Every account here is backed up automatically, once a day, in the early hours of the morning - the last 30 daily backups are kept, so you can roll back…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Common Outlook errors: 0x800CCC0E, password prompts and more

Outlook reports errors with codes that mean nothing to anyone. The good news: nearly all of them come down to three things - the username is not the full address,…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Making and keeping your own backup, and testing that it works

Restoring a copy of ours is covered in how to restore your data with JetBackup. This article is about the other half, and it is the half usually missing: having…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Reseller hosting: starting out, pricing and billing

With reseller hosting you buy a block of resources and split it however you like. You create packages under your own name, open accounts for your clients and charge whatever…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

How long we keep backups, and how to restore one

While your service is active, an automatic backup runs once a day, before dawn. We keep the last 30 days of backups, and you restore them yourself from the control…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Paying by card: how it works, and what can go wrong

Payment methods are not the same everywhere. The list that applies to you is the one shown on the invoice screen itself, and the full list is on Payment methods.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Moving your site to us: what comes across, and how long you are offline

The second half of that title, answered up front: if the order of the steps is respected, the site does not go offline. That is not luck or a trick.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Business hosting: who it is for, and when it pays off

Business plans are the tier above ordinary shared hosting. They are still shared hosting, with the same panel and the same way of working; what changes is the headroom. This…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Changing plan: how to do it, and how the amount is settled

Either the plan has become too small, or you are paying for more than you use. Both are a change you make yourself, in your account, with no ticket and…