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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your e-mails land in Junk at Hotmail and Outlook.com: what the sender can check

The short answer: when your e-mails reach people on Hotmail or Outlook.com but land in Junk, Microsoft accepted them and then classed them as suspicious. Microsoft does not publish the…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

The free SSL certificate did not renew: why AutoSSL fails and what to check

The short answer: the free certificate that comes with the account (AutoSSL, from Let’s Encrypt) is issued and renewed by itself, but only if the server can prove the domain…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

I think someone got into my account: what to do in the first hour

If you suspect someone got into your account, change the password of the account’s e-mail first, then the My MozOut one, and only then check what was touched. The order…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

DV, OV and EV certificates: which kind of SSL certificate you really need

The short answer: for almost every site, a DV (domain validation) certificate is enough, and it is the free one that already comes with your account. OV and EV add…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Moving from WordPress.com to your own hosting: what you can take with you

The short answer: WordPress.com is a service where the site lives on another company’s servers; the WordPress you install on your hosting is the same program, but the site is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

HSTS explained: forcing https for good, and the trap of switching it on too early

The short answer: HSTS is an instruction your site gives the browser: “from now on, talk to me only over https, for X amount of time, do not even try…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a salon, gym or workshop: opening hours, prices and bookings

The short answer: a local service business needs a site that answers four questions quickly: where it is, when it opens, what it costs and how to book. It is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Checking your site’s HTTPS setup: certificate, chain, expiry and protocols

The short answer: the browser’s padlock does not tell the whole story. A site can show the padlock on your computer and fail on other devices because of an incomplete…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Orange cloud or grey cloud at Cloudflare: which records to proxy and which to leave DNS only

The short answer: every record in Cloudflare’s DNS has a cloud beside it. Orange (Proxied) means visitors talk to Cloudflare and Cloudflare fetches what it needs from the server. Grey…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

How to publish a website on Windows Server with IIS

On Windows Server the web server is IIS (Internet Information Services). You install it as a server role, create a site pointing at a folder with your files, bind a…