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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

ionCube Loader: when a script asks for it and how to switch it on

The short answer: some bought programs (themes, modules, management systems) come with their code encoded so it cannot be copied. To run them, PHP needs an extension called the ionCube…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Locking down the WordPress file editor and a few wp-config settings worth changing

The short answer: WordPress has, in the dashboard, a file editor that lets you change the code of the theme and plugins. One typo there takes the site down, and…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Error 429 Too Many Requests: who is asking too much, and what to do

The short answer: 429 means “you asked too many times in a short time: wait”. It appears from two sides: you receive the error (from a site, a protection or…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a real estate agency: listings, many photos and search

The short answer: what weighs on an agency site is the photographs and the property search, which queries the database on every filter. To start, an entry shared plan is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

A domain or subdomain opens the wrong site: the document root and how to check it

The short answer: each domain and subdomain on a hosting account points to a folder (the “document root”) and shows what is in that folder. If one shows another’s site,…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

MongoDB on a VPS: install it, lock it down, and why not to expose it

The short answer: MongoDB is a database that stores documents (like JSON) instead of tables. It is not part of cPanel’s database tools, so you run it on a VPS.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Upgrading Ubuntu to a new release on a VPS without losing the server

The short answer: updating packages (apt upgrade) and upgrading to a new release (for example, from one LTS version to the next) are different things. The second touches the whole…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

The new Outlook and your IMAP mailbox: why a copy goes through the Microsoft cloud

The short answer: when you add an IMAP account from another provider (like ours) to the new Outlook for Windows, Microsoft explains that the mail, calendar and contacts of that…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Which e-mail addresses a business should create: role addresses and personal ones

The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

IMAP or Exchange ActiveSync: what changes for e-mail, calendar and contacts

The short answer: IMAP handles mail only; sending goes over SMTP, and calendar and contacts travel over two other protocols (CalDAV and CardDAV). Exchange ActiveSync is a Microsoft protocol that…