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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Attachment too large: why the message bounces and how to send big files

You attached a file and the message came back with “message too large”, “552”, “size exceeds limit” or “attachment too large”. The limit that decides is not yours: it is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A website form that is safe and spam-free: honeypot, captcha and validation

The short answer: a form is a door that anyone, and any robot, can try. To keep it spam-free, add a trap field (a honeypot) and, if needed, a captcha.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

You cannot log in to cPanel: the causes, in order

The short answer: it is almost never a fault: it is one password swapped for another, a misspelt username or an address blocked by mistake. The quickest way uses no…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Customer data in your shop: consent, data requests and deleting an account

Every order leaves in the shop a name, an address, a phone number and an e-mail. That is personal data, and whoever keeps it has duties: say what it is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

How a WhatsApp chatbot works: rules, AI and what you need to run one

A WhatsApp chatbot is a program that reads incoming messages and replies by rules or by an AI model. There are two things the market mixes up that are worth…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a salon, gym or workshop: opening hours, prices and bookings

The short answer: a local service business needs a site that answers four questions quickly: where it is, when it opens, what it costs and how to book. It is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Orange cloud or grey cloud at Cloudflare: which records to proxy and which to leave DNS only

The short answer: every record in Cloudflare’s DNS has a cloud beside it. Orange (Proxied) means visitors talk to Cloudflare and Cloudflare fetches what it needs from the server. Grey…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

DV, OV and EV certificates: which kind of SSL certificate you really need

The short answer: for almost every site, a DV (domain validation) certificate is enough, and it is the free one that already comes with your account. OV and EV add…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

www or no www: which address to choose for your site

Short answer: either will do, and the choice is mostly a matter of taste. What is not a matter of taste is picking just one, making the other redirect to…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Typebot: building a WhatsApp conversation flow on your own server

Typebot is an open-source program for designing conversations in blocks, connecting boxes on a screen (a question, a choice, a decision) without writing code. The same flow can run in…