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Where our servers are, and what that means for your site

It is a fair question and rarely answered plainly: where is my site, physically? The answer matters for three reasons - speed, where the data is kept, and what you…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Choosing and customising a template in Sitejet Builder

The template is your starting point: it brings sections, colours and fonts that already work together. Everything in it can be changed. If you have not opened the builder yet,…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

Importing a large database over SSH

phpMyAdmin handles most imports. But there is a size beyond which it gives up: either the file will not upload, or it uploads and the import stops halfway without saying…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Your server IP on a blocklist: how to tell and how to get off

A blocklist - the older name is blacklist - is a public register of IP addresses caught sending spam. Mail servers around the world check those lists before accepting a…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Locaweb: pointing a domain to us

This article is deliberately short. We hold no Locaweb account and we are not going to describe screens we have not seen. What we give you is what we know…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Other registrars: the words to look for in any panel

There are hundreds of registrars and no two panels look alike. Underneath the design, though, it is always the same machine, and the machine always has the same parts. Learn…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

I have paid. Now what? Five steps until the site opens

You paid, you got some e-mails, and now you are staring at a panel with no idea where to start. It is the question we get most, and the answer…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

What we do about security, DDoS included, and what stays yours

This question deserves names and specifics, not marketing. Below is what runs on our servers, what it actually stops, and - the part almost no provider writes down - what…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Reporting abuse: how to do it and what happens next

If you have found something illegal or abusive on a site, an e-mail or a file that we host, there is a form built for exactly that: report abuse. Every…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Creating your SPF record, step by step

SPF is the list of servers allowed to send e-mail on behalf of your domain. Why that decides whether your message lands in spam is covered elsewhere: SPF, DKIM and…