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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

A test site before touching what is live

Half the broken sites we see broke the same way: somebody updated, installed or changed something on the live site, mid-afternoon, and had no site for two hours. The solution…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Which technologies run here: PHP, Node, Python, Perl, games and the limits

«My developer asks whether you support X.» This page answers that in one go, with names and versions - and it also says where shared hosting stops being enough. Languages:…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Choosing and customising a template in Sitejet Builder

The template is your starting point: it brings sections, colours and fonts that already work together. Everything in it can be changed. If you have not opened the builder yet,…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Where our servers are, and what that means for your site

It is a fair question and rarely answered plainly: where is my site, physically? The answer matters for three reasons - speed, where the data is kept, and what you…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

Finding out which database this WordPress uses

The account lists five databases and none of the names says anything. You need to know which one belongs to the site, because you are about to clean it, copy…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseNode.js, Python & Docker

Getting a Ruby on Rails application running

Ruby on Rails is not in the cPanel apps installer, because that installer is for PHP applications. Ruby has a tool of its own, under Software in cPanel: Setup Ruby…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Changing the WordPress site address, and what breaks when it goes wrong

WordPress stores the site address in two fields, and confusing them is behind half the sites that become unreachable after an apparently simple change. Field What it means WordPress Address…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Getting a Laravel application running

Laravel is not a CMS: it is the foundation you write a PHP application on top of. So this article has two halves. The first is for anyone who wants…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Something has gone wrong with WordPress: where to start

WordPress always breaks in the same half a dozen ways. This page exists to save you the searching: find your symptom in the table and go straight to the article…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

How to tell whether an e-mail really came from us

A fake message pretending to be your hosting provider is the most common attack against accounts like yours - and the most profitable one to run, because a single password…