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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Dedicated or shared IP: which one you need, and when

It is one of the most common questions from anyone growing: “do I need an IP of my own?”. In most cases the honest answer is no - and it…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Personal data protection: what applies to your website

If your site has a contact form, a newsletter, a client area or a shop, you are processing personal data. This article explains what that means in Mozambique, what is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

What MozOut AI does, and what it does not

MozOut AI is the automated assistant that answers in the chat on our website and inside My MozOut, and that can also prepare replies to support requests. It is a…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Changing a WordPress username

WordPress will not let you change a username on the profile screen. The field is greyed out and you cannot type in it. That is deliberate, because the username is…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Seeing the site before the domain points here, and the Index of / listing

The account is created, the files are there - and the domain still opens the old site, or opens nothing. That is normal: hours pass between changing nameservers and the…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Cloudflare: when it helps, how to switch it on, and the cache that fools you

Cloudflare sits in front of your site: visitors reach it first, and it comes to us for what it needs. That brings three things at once - pages served from…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

POP or IMAP: which to choose, and what you lose by picking wrong

Every time you set up e-mail in an app, it asks whether you want POP or IMAP. Most people pick at random and only learn the difference months later, when…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Taking the whole DNS zone to Cloudflare without losing records

When you add a domain to Cloudflare, it reads your current DNS and brings across what it finds. That gives the impression everything is copied. It is not. It can…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

I bought an SSL certificate and it has not activated: domain validation

You bought an SSL certificate, you paid, and the padlock still has not appeared. It is the most frequent question we get about certificates - and nearly always only one…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Catch-all, forwarders and aliases: the three that get confused

cPanel has three e-mail features that do similar-sounding things and get confused constantly - and picking the wrong one means lost messages or a mailbox full of rubbish. Here they…