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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Connecting to a Windows VPS with Remote Desktop

A Windows VPS is reached with Remote Desktop instead of SSH. The rest - how the server is delivered and what's your responsibility - works the same as on a…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Internal migration: moving sites between plans

Changing plan inside MozOut - from Hospedagem Pro to Plus, say - is far simpler than migrating from another provider. In most cases nothing has to be moved: the site…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to unblock your IP address

Our servers run a firewall that automatically blocks IP addresses with too many failed access attempts. It is necessary protection against attacks - but sometimes it catches the site owner…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

How to reactivate a suspended or terminated plan

A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an invoice goes unpaid for 7 days past its due date,…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

How to transfer a domain to us

Bringing a domain you registered elsewhere over to us. The transfer keeps the time you already paid for - it is added to the new period, not lost. Before you…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

How to upgrade or downgrade your plan

Outgrown your plan - or paying for more than you use? You can change plan yourself from My MozOut, without opening a ticket and without moving the site by hand.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

What can you do in cPanel?

cPanel is the control panel included with your hosting plan. Everything about your site - files, e-mail, databases, domains, security and backups - is managed from a single screen, with…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

The affiliate programme

If you recommend us to clients or colleagues, the affiliate programme pays you a commission on what they spend. It's free to join and open to any customer. How it…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

How to recover your Plesk password

On Windows hosting plans the panel is Plesk, and the password reset happens on the panel's own login page. Before you start: this is your Plesk password, the panel used…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to enable or disable two-factor authentication (2FA)

Two-factor authentication (2FA) adds a second step to logging in to My MozOut: after your password, you also confirm with a code generated by an app on your phone. Even…