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MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Keeping a copy of every e-mail the company sends and receives: Email Archiving in cPanel

The short answer: cPanel’s Archive keeps a copy of all the e-mail that passes through the server for a domain: incoming, outgoing, or both. The copy is made the moment…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

How an e-mail travels: SMTP to the MX server, then IMAP or POP to the reader

The short answer: an e-mail travels in three legs, and each leg uses a different protocol. First, your program hands the message to your server over SMTP, with a username…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

The wrong date or time on your site or e-mails: WordPress, PHP and time zones

The short answer: “the time is wrong” can come from four places, and fixing one does not fix the others: WordPress (the time of posts and scheduled publications), PHP (hand-made…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

IMAP folders, flags and IDLE: how push e-mail works and why a folder lags behind

The short answer: with IMAP the mail lives on the server, and what your program shows is a reflection of three things: the folders (which exist on the server), each…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a law firm, accountant or consultant: credibility, e-mail and confidentiality

The short answer: a practice sells trust, and the site is light: one of the first shared plans is enough. What makes the difference is e-mail on your own domain,…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A new domain sending e-mail: how to build a reputation without landing in spam

The short answer: a newly registered domain has no history, and e-mail services distrust what they do not know. If you start sending a lot, suddenly, to people who do…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

E-mails stuck in the Outlook Outbox: why they do not leave and how to send them

The short answer: a message that stays in the Outbox (in italics, or with a number beside it) is one Outlook has not managed to hand to the server yet.…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A Google account with your domain e-mail and no Gmail: for Business Profile, Analytics and more

The short answer: to use Business Profile, Search Console, Analytics, YouTube or Google’s ads you do not need a Gmail address. You can create a Google account with your domain…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Outlook search does not find e-mails: rebuilding the index

The short answer: Outlook search does not look on the server: it looks in an index Windows builds of the mail on the computer. If the index is incomplete, half…

MozOut - United Kingdom www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your logo beside your e-mails: what BIMI is and what it asks for

The short answer: BIMI makes your company’s logo appear beside the messages you send, in some e-mail services. It is a final layer, which only works once your domain’s authentication…