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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

You cannot log in to cPanel: the causes, in order

The short answer: it is almost never a fault: it is one password swapped for another, a misspelt username or an address blocked by mistake. The quickest way uses no…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

XML-RPC in WordPress: what it is and whether to switch it off

The short answer: xmlrpc.php is an old WordPress file that lets outside programs publish to your site. Most sites no longer need it, and bots love it for guessing passwords.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Adding your mailbox to the new Outlook fails: the messages and what to do

The short answer: when the new Outlook cannot add your mailbox, it is nearly always one of these: the password is not the mailbox one, the manual settings (IMAP) are…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Read receipts and tracking pixels in e-mail: what they tell you and what they do not

The short answer: knowing whether someone read your e-mail seems useful, but it is unreliable. A read receipt depends on the recipient agreeing; the “tracking pixel” (a tiny image) is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Keeping a copy of every e-mail the company sends and receives: Email Archiving in cPanel

The short answer: cPanel’s Archive keeps a copy of all the e-mail that passes through the server for a domain: incoming, outgoing, or both. The copy is made the moment…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Replacing old addresses in a WordPress database without breaking it

The short answer: when you change the site’s address (a new domain, or from http to https), WordPress keeps the old address in thousands of places in the database: in…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

How an e-mail travels: SMTP to the MX server, then IMAP or POP to the reader

The short answer: an e-mail travels in three legs, and each leg uses a different protocol. First, your program hands the message to your server over SMTP, with a username…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a law firm, accountant or consultant: credibility, e-mail and confidentiality

The short answer: a practice sells trust, and the site is light: one of the first shared plans is enough. What makes the difference is e-mail on your own domain,…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

What DNS propagation really is: caches that expire, not a change that travels

The short answer: when you save a DNS record, the change takes effect at once on the servers that hold the zone (the authoritative ones). Nothing “travels” across the internet…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a start-up landing page and waiting list

The short answer: a presentation page with a sign-up form is very light: the entry plan is enough. It has one peculiarity: if the launch goes well, the visits arrive…