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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Your domain contact details: why they must be real, and how to keep them up to date

The short answer: when you register a domain, your details (name, e-mail, phone, address) are tied to it as the holder. Registries require them to be true and current: it…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

CNAME on the bare domain: why it is not allowed and what to use instead

The short answer: a CNAME says “this name is really that other name”. The DNS standard forbids a CNAME on a name that has any other record. The bare domain…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a bakery or catering business: orders, menu and events

The short answer: a bakery or caterer sells what you can see and what is ordered in advance. The site is light, with many food photos, and the entry plan…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Calendar and contacts marked This computer only in Outlook: why IMAP does not sync them

The short answer: IMAP only syncs e-mail. On an IMAP account, Outlook keeps the calendar, contacts and tasks in a file on the computer and labels them “This computer only”.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

The SOA record and its serial number: what each field means and when it matters

The short answer: the SOA (Start of Authority) is the first record in every DNS zone. It names the primary nameserver and the person responsible for the zone, and it…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

After you order: what happens next, and when to worry

The short answer: after you order, your service only starts once the invoice is paid. With the methods that confirm by themselves, the service is ready shortly after payment. With…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Accents turning into strange symbols on your site: UTF-8 from file to database

The short answer: “ação” shows as “aÃ§Ã£o”, or as “a��o”, or as “a?o”. It is always the same problem: the text was written in one alphabet (encoding) and read in…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a hotel, lodge or tour operator: photos, bookings and several languages

The short answer: a tourism site lives on big photographs and several languages, and most visits come from abroad, from phones and from slow connections. To start, an entry shared…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How a website works: from the address you type to the page on your screen

The short answer: when you type an address, the browser asks DNS which server belongs to that name, connects to that server, and the server sends back the page. In…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Where to share your affiliate link: blog, WhatsApp, social media, and what to avoid

The short answer: an affiliate link pays when it reaches someone who really needs a website, a domain or e-mail, at the moment they need it. Dropping it everywhere, with…