cPanel: Search the site

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A new employee joins, a colleague leaves: opening and closing company mailboxes

The short answer: when someone joins, create a mailbox with their name (name@), hand them the password in person and add them to the team addresses. When someone leaves, do…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

IMAP or Exchange ActiveSync: what changes for e-mail, calendar and contacts

The short answer: IMAP handles mail only; sending goes over SMTP, and calendar and contacts travel over two other protocols (CalDAV and CardDAV). Exchange ActiveSync is a Microsoft protocol that…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A shared address for a team: one shared mailbox, a forwarder or a mailing list

The short answer: for an address like sales@ or support@ that several people look after, there are three routes. A shared mailbox (a real e-mail account everyone opens with the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A lost or stolen phone or laptop with the company e-mail on it: what to do first

The short answer: the lost phone or laptop has the mailbox open and the password saved. The first thing is to change the mailbox password from another device: the apps…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The WordPress password reset e-mail does not arrive

The short answer: you pressed “Lost your password?” and the e-mail does not appear. Almost always it is one of three cases: it is in spam, the user’s address is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

The Gmail app or the Outlook app for your domain mailbox: phone and computer compared

The short answer: both apps read a mailbox on your own domain over IMAP, with the same settings: server mail.yourdomain, IMAP on port 993 with SSL/TLS, SMTP on 465 with…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Leaving a Hotmail address for e-mail on your own domain: contacts, old mail and telling people

The short answer: moving from a Hotmail or Outlook.com address to e-mail on your own domain comes in four parts: create the new mailbox, bring the contacts, decide what to…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

WHMCS automation settings: when invoices go out, reminders, suspension and termination

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

CyberPanel, aaPanel and CloudPanel on a VPS: free panels and the questions to ask first

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

An API key or token has leaked: what to do, in the right order

The short answer: if an API key, a token or a webhook secret has turned up somewhere it should not (a public repository, a file inside the site, a screenshot,…