161 results for «invoice» (page 4 of 17)
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The tax line on my invoice changed or disappeared: what to check and what we can change
Two similar invoices can carry different tax, or the tax may not show at all. Nearly always the explanation is in the account’s billing details at the moment each invoice…
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The amount on my invoice looks wrong: what to check before you write to us
Almost always the amount is not wrong, it is different from what you expected, and the cause is one of eight things: a first invoice that covers only a few…
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I paid twice or paid the wrong invoice: what happens to the money
Paying twice, or paying the wrong invoice, is not lost money: it is recorded on your account and can be sorted out. What matters is not paying a third time…
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I paid less than the invoice asks for: partial payments and how to settle the rest
When you pay less than the invoice asks for, the invoice stays open with the difference still to settle, and the service does not activate or renew until the rest…
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Credit balance in your account: where it comes from and how it is used on invoices
Credit is money of yours that stayed on the account, in the account’s currency, and that pays future invoices. It is not a discount or a coupon: it is a…
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What to write in a support ticket for a site, e-mail, domain or invoice problem
A ticket that answers the obvious questions by itself usually gets solved in the first reply. What changes from one problem to another is what we ask for: for a…
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Sending your invoices to an accountant: where invoice e-mails go and how to add a second recipient
Invoices and reminders go to the account e-mail. For an accountant, a partner or a colleague to receive them too, without access to the account, create a contact with the…
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Paying an invoice for someone else, or having your company pay yours
Anyone can pay an invoice, as long as the amount is exact and the payment says which invoice it is. The invoice stays in the account holder’s name, whoever pays.…
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Invoices for your shop customers: how to issue them from WooCommerce orders
The customer buys and asks for an invoice. WooCommerce sends an order confirmation e-mail, but that e-mail is not an invoice. Issuing invoices is an obligation that depends on the…
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How to get an invoice in your company name and tax number
For the invoice to come out in the company’s name with its tax number, fill those details in on the account before you order: company name, address and tax number,…





