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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a small company website with its own e-mail

A small company’s website is usually a brochure site: a few pages, a contact form and mailboxes on the company domain. That fits a shared plan, often one of the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Sending e-mail by SMTP or through an e-mail API: which suits your application

For a few messages (a contact form, the confirmations of a small shop), SMTP with a mailbox on your domain is enough. For large volumes, newsletters, or when you need…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Keeping your own copy of your e-mail: how to back up a mailbox

Your messages are in the account and are part of the daily copy we make, but a mailbox nobody has copied out is a mailbox with a single copy. To…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a school or training centre: site, e-mail and online lessons

It depends on what the school will put online. A site with information, enrolment and e-mail for the teachers fits an ordinary shared plan. A learning platform, where students log…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Sending e-mail from PHP: mail() or SMTP

Use SMTP with a real mailbox on your domain. The mail() function is fine for a quick test, but it returns “sent” only because the local mail program accepted the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

What to write in a support ticket for a site, e-mail, domain or invoice problem

A ticket that answers the obvious questions by itself usually gets solved in the first reply. What changes from one problem to another is what we ask for: for a…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Sending your invoices to an accountant: where invoice e-mails go and how to add a second recipient

Invoices and reminders go to the account e-mail. For an accountant, a partner or a colleague to receive them too, without access to the account, create a contact with the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

What stops working if you do not pay: website, e-mail, DNS and domain, one by one

Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things. First the service carries on, then it is suspended (it…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Restoring a single e-mail account or folder

To put deleted messages back, open JetBackup (cPanel, Files section), choose the copy from a date before the deletion and restore only the e-mail folder concerned, not the whole account.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Someone is sending e-mail in the name of your domain: what SPF, DKIM and DMARC do about it

The short answer: sending an e-mail that looks as if it comes from [email protected] is trivial: the sender address is written freely, like the return address on a letter. To…