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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A strong password and a password manager: how to stop reusing the same one

The short answer: a strong password is long, unique and has nothing to do with you. Nobody memorises dozens of them, and you do not need to: you keep them…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

I think someone got into my account: what to do in the first hour

If you suspect someone got into your account, change the password of the account’s e-mail first, then the My MozOut one, and only then check what was touched. The order…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for an online shop, and the signs it needs more

A small shop with few products and a handful of orders a day runs well on a shared plan, though not necessarily the lowest one. A shop weighs more than…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Typebot: building a WhatsApp conversation flow on your own server

Typebot is an open-source program for designing conversations in blocks, connecting boxes on a screen (a question, a choice, a decision) without writing code. The same flow can run in…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A security.txt file: telling researchers how to report a problem

The short answer: security.txt is a small text file, in an agreed place on your site, that tells whoever discovers a security flaw who to report it to. It is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Your first session on a new Linux VPS: the commands to type, in order

You have just received the VPS address and password and do not know what to type first. The answer is a fixed order, about ten minutes long: see where you…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

www or no www: which address to choose for your site

Short answer: either will do, and the choice is mostly a matter of taste. What is not a matter of taste is picking just one, making the other redirect to…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Relative or absolute links: what breaks when a site moves to another domain or folder

The short answer: a link or an image can name its target in four ways: absolute (https://yourcompany.com/img/logo.png), protocol-relative (//yourcompany.com/img/logo.png), root-relative (/img/logo.png) and relative to the page (img/logo.png or ../img/logo.png). The…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Someone asked for your WhatsApp code or took over the number: what to do

The short answer: the six-digit code WhatsApp sends by SMS or call is used to register your number on a phone. Whoever gets it takes your account. So never tell…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

My support ticket has had no reply: what to check and what to do next

Before you open another ticket, check three things: the ticket’s status, whether the reply is sitting in your junk folder, and what our Support Policy says about the first reply.…