cPanel: Search the site

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A new employee joins, a colleague leaves: opening and closing company mailboxes

The short answer: when someone joins, create a mailbox with their name (name@), hand them the password in person and add them to the team addresses. When someone leaves, do…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Which e-mail is which: account e-mail, domain contact e-mail, mailbox and support e-mail

The short answer: you have, at least, four kinds of e-mail around you, and mixing them up is behind many notices that “do not arrive”. The account e-mail is for…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Duplicate e-mails in Outlook: where they come from and how to stop them

The short answer: duplicate e-mails in Outlook are almost never the sender sending twice. They come from the same account set up twice, a POP account downloading what it already…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

One mailbox per person or one shared mailbox: what works for a small team

The short answer: anyone who writes on behalf of the company should have their own mailbox. The public addresses (general enquiries, sales) can be a shared mailbox, if replies must…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a real estate agency: listings, many photos and search

The short answer: what weighs on an agency site is the photographs and the property search, which queries the database on every filter. To start, an entry shared plan is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Orange cloud or grey cloud at Cloudflare: which records to proxy and which to leave DNS only

The short answer: every record in Cloudflare’s DNS has a cloud beside it. Orange (Proxied) means visitors talk to Cloudflare and Cloudflare fetches what it needs from the server. Grey…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A shared address for a team: one shared mailbox, a forwarder or a mailing list

The short answer: for an address like sales@ or support@ that several people look after, there are three routes. A shared mailbox (a real e-mail account everyone opens with the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

IMAP or Exchange ActiveSync: what changes for e-mail, calendar and contacts

The short answer: IMAP handles mail only; sending goes over SMTP, and calendar and contacts travel over two other protocols (CalDAV and CardDAV). Exchange ActiveSync is a Microsoft protocol that…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Calendar and contacts marked This computer only in Outlook: why IMAP does not sync them

The short answer: IMAP only syncs e-mail. On an IMAP account, Outlook keeps the calendar, contacts and tasks in a file on the computer and labels them “This computer only”.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

ionCube Loader: when a script asks for it and how to switch it on

The short answer: some bought programs (themes, modules, management systems) come with their code encoded so it cannot be copied. To run them, PHP needs an extension called the ionCube…