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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

WordPress Heartbeat: what it is and why it keeps calling the server

The short answer: Heartbeat is a “pulse” that WordPress sends to the server every few seconds while the dashboard or the editor is open. It is used to save drafts,…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Moving from a Gmail address to e-mail on your own domain: contacts, old mail and telling people

The short answer: moving from a Gmail address to one on your own domain comes in four parts: create the mailbox with us, bring the contacts (exported from Google Contacts),…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Error 421 and 451: temporary failures, and why the message is delayed and not lost

An error that starts with a 4 (421, 450, 451, 452) is a “not now, try later” reply. It is not a refusal. The server that sent the message keeps…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Website statistics without Google: Matomo on your hosting, or Plausible on a VPS

The short answer: to know how many people visit your site you do not have to hand the data to Google. Matomo does the same job and runs on your…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Where your website files go: public_html, folders and which domain uses which

The short answer: what people see when they open your domain is in a folder called public_html. Anything you put inside can be seen on the internet; what is outside…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A security.txt file: telling researchers how to report a problem

The short answer: security.txt is a small text file, in an agreed place on your site, that tells whoever discovers a security flaw who to report it to. It is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

AutoSSL behind Cloudflare: why the free certificate leaves names out or fails to renew

The short answer: the server’s free certificate (cPanel’s AutoSSL) is still needed with Cloudflare in front: it protects the leg between Cloudflare and the server in Full (strict) mode, and…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

A helpful 404 page: what it should say and how to check it works

The short answer: the 404 page is what a visitor sees when the address does not exist. A good one says so clearly, keeps the site’s menu and shows a…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

IPv6 and AAAA records: do you need one, and when adding one breaks your site

The short answer: an AAAA record points your name to an IPv6 address, just as the A record points to an IPv4 one. It is not required: the site works…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

WP-CLI over SSH: updating and fixing WordPress from the command line

The short answer: WP-CLI is WordPress on the command line. Instead of opening the dashboard and clicking, you type wp plugin update --all and it is done. On our hosting…