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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

How a WhatsApp chatbot works: rules, AI and what you need to run one

A WhatsApp chatbot is a program that reads incoming messages and replies by rules or by an AI model. There are two things the market mixes up that are worth…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a salon, gym or workshop: opening hours, prices and bookings

The short answer: a local service business needs a site that answers four questions quickly: where it is, when it opens, what it costs and how to book. It is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

I think someone got into my account: what to do in the first hour

If you suspect someone got into your account, change the password of the account’s e-mail first, then the My MozOut one, and only then check what was touched. The order…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Someone asked for your WhatsApp code or took over the number: what to do

The short answer: the six-digit code WhatsApp sends by SMS or call is used to register your number on a phone. Whoever gets it takes your account. So never tell…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

DV, OV and EV certificates: which kind of SSL certificate you really need

The short answer: for almost every site, a DV (domain validation) certificate is enough, and it is the free one that already comes with your account. OV and EV add…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

www or no www: which address to choose for your site

Short answer: either will do, and the choice is mostly a matter of taste. What is not a matter of taste is picking just one, making the other redirect to…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Typebot: building a WhatsApp conversation flow on your own server

Typebot is an open-source program for designing conversations in blocks, connecting boxes on a screen (a question, a choice, a decision) without writing code. The same flow can run in…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How a website works: from the address you type to the page on your screen

The short answer: when you type an address, the browser asks DNS which server belongs to that name, connects to that server, and the server sends back the page. In…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a catalogue or price-list site without online payment

The short answer: if you show products and prices but the sale is closed by phone, WhatsApp or a quote request, you have a catalogue, not a shop. It is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A security.txt file: telling researchers how to report a problem

The short answer: security.txt is a small text file, in an agreed place on your site, that tells whoever discovers a security flaw who to report it to. It is…