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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseNode.js, Python & Docker

Permission denied in a Node.js or Python app on cPanel: ownership, modes and folders

EACCES: permission denied in Node.js, PermissionError: [Errno 13] in Python. The application tried to do something its user cannot. The short answer: on a shared account the application runs as…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your e-mails land in Junk at Hotmail and Outlook.com: what the sender can check

The short answer: when your e-mails reach people on Hotmail or Outlook.com but land in Junk, Microsoft accepted them and then classed them as suspicious. Microsoft does not publish the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Several websites on one plan: how many fit before you need the next step

As many as the plan counts and the resources can carry, and those are two different sums. The first is a matter of numbers: each plan says how many sites…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Moving a site by hand: files by FTP and the database

Moving a site by hand is two copies and one connection: the files, the database, and the line of configuration that tells the application where the new database is. You…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

A charge you do not recognise or disagree with: what to do before you call your bank

Before you dispute it, find out which charge it is. In most cases the answer is on an invoice in your account, and the surprise comes from an automatic renewal,…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

A wildcard DNS record (*): what it does, and when it gets in the way

The short answer: a wildcard record, written with an asterisk (*), answers for any subdomain that has no record of its own. With it, anything.your-domain.com opens the same place. It…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

I cancelled my service but an invoice still arrived: what to check

There is nearly always a simple reason, and seven are common. Before you pay or lose your temper, open the invoice and see which service it refers to: that line…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

cPanel, DirectAdmin or Plesk: what actually differs between control panels

They do the same job with different menus. All three are hosting control panels: a web page where you create e-mail accounts, databases, domains, DNS records and backups without typing…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseNode.js, Python & Docker

Nginx as a reverse proxy in front of a container

A reverse proxy is nginx receiving requests on ports 80 and 443, under your domain, and handing them to the application sitting on another port inside the server. It is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Moving to cPanel from Plesk, DirectAdmin or another panel: what moves and what you rebuild

A control panel is just the shop window for five things that exist on any server: files, databases, mailboxes, DNS records and scheduled tasks. So changing panels means copying those…