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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

I cancelled my service but an invoice still arrived: what to check

There is nearly always a simple reason, and seven are common. Before you pay or lose your temper, open the invoice and see which service it refers to: that line…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Restoring a single e-mail account or folder

To put deleted messages back, open JetBackup (cPanel, Files section), choose the copy from a date before the deletion and restore only the e-mail folder concerned, not the whole account.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Giving a developer access to your site without handing over your password

You do not need to give the password of your account to whoever builds your site. There are smaller accesses that are enough for the job, that you can switch…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Testing a migrated site before you change the DNS (the hosts file)

To see the new site before the DNS changes, add one line to your computer’s hosts file saying “this domain lives at this IP address”. Only your computer goes to…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Installing Evolution API with Docker Compose on a VPS

You install Evolution API on a VPS with Docker Compose: one file describes the services (the API, the database and, in many guides, Redis), a second file holds the settings,…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

UTM links: finding out which campaign brought each visit

A UTM link is a normal address on your site with tags added at the end saying where the person who clicked came from: which e-mail, which post, which ad.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a church or an association: a simple site, events and videos

A church, an association or an NGO usually needs a site that is simple and always up: who we are, opening times, contacts, news and events. That fits one of…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Password protecting a folder with Directory Privacy

To make sure only people with a username and password can open a folder of the site (a private area, a test site, a folder of files for a customer),…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Invoice paid but the service is still suspended or pending: what to check

If the invoice already shows Paid and the service is still stopped, the cause is almost always one of four: you paid another invoice for the same service, the payment…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Moving a site by hand: files by FTP and the database

Moving a site by hand is two copies and one connection: the files, the database, and the line of configuration that tells the application where the new database is. You…