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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

WhatsApp, e-mail or SMS: advantages, disadvantages, risks and who each is for

WhatsApp, e-mail and SMS all exist to talk to customers, and the question «which is best» has no answer - because they are for different things. This page puts all…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

How to tell whether an e-mail really came from us

A fake message pretending to be your hosting provider is the most common attack against accounts like yours - and the most profitable one to run, because a single password…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

PTR and reverse DNS: why your e-mail depends on it

An ordinary DNS record answers the question “what address does this name have?”. The PTR record answers the opposite: “what name does this address have?”. That is why it is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Locked out: password, two-step authentication and the recovery e-mail

«I lost my password» is really three different questions, and the first thing to do is work out which one is yours. Mixing them up is why people spend a…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

E-mail marketing: doing it properly without burning your domain

E-mail is still the channel that returns most per unit of money spent - and also the one where it is easiest to ruin everything at once. A badly run…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Changing registrar without the site or e-mail blinking: DNS, lock and the checks after

Changing the registrar (whoever holds your domain’s registration) is not changing the DNS or changing the hosting. They are three different things. A registrar transfer, on its own, does not…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Free e-mail address or e-mail on your own domain: what changes for a business

Short answer: for the business, use an address on your own domain ([email protected]). For your personal life, the free one carries on serving. The difference is not “more professional” as…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Webmail or an e-mail app: which one to read your mail with

Short answer: webmail is best for occasional access, for a computer that is not yours, or for when nothing is set up yet, because there is nothing to install. An…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Sending e-mail by SMTP or through an e-mail API: which suits your application

For a few messages (a contact form, the confirmations of a small shop), SMTP with a mailbox on your domain is enough. For large volumes, newsletters, or when you need…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

What to write in a support ticket for a site, e-mail, domain or invoice problem

A ticket that answers the obvious questions by itself usually gets solved in the first reply. What changes from one problem to another is what we ask for: for a…