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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

I have paid. Now what? Five steps until the site opens

You paid, you got some e-mails, and now you are staring at a panel with no idea where to start. It is the question we get most, and the answer…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A contact form that actually reaches your inbox

Building the form is the easy part: any plugin draws one in ten minutes. The hard part, and the one that loses business without anyone noticing, is the message arriving.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to ask for help, and what “unmanaged” really means

Half the misunderstandings about support come from the same boundary: the server is ours, the site is yours. This article covers where to ask for help, what to put in…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Namecheap: where the nameservers are and where the zone is

Namecheap is a registrar widely used by people buying international domains. This article tells you what to look for in their panel in order to point the domain at hosting…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Blocking an IP address from visiting your site

First, make sure this is the right article. This one is about you barring a visitor from your site. If your problem is the other way round, that is, if…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Uploading your website to the hosting with FileZilla

The site is ready on your computer, FileZilla is connected, and now you just drag. Almost. There are three decisions you take before dragging, and they decide whether the site…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Creating your DMARC record, and reading what it sends back

DMARC does two things at once, and it is the second one almost nobody uses. First: it tells receivers what to do with a message that fails SPF and DKIM.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Putting a CDN in front of your site, step by step

Putting a CDN in front of your site means changing who answers for the domain DNS. It is a ten-minute change that, badly prepared, takes your e-mail off the air…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Is there a free plan? What is included and what is not

Straight answer, no hedging: we do not have a free hosting plan, and we do not have a free trial period either. All our plans are paid from day one.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Uptime: what counts as being down, and what we do about it

We publish a monthly uptime commitment for our infrastructure. The exact figure and the conditions live in the Support Policy and in the frequently asked questions. This article covers the…